Returns, Refunds & Exchanges


Merchandise will be accepted by King Street Design for credit or exchange (excluding any shipping charges) only if the merchandise is in  saleable condition and one or more consumer guarantees have not been met.
A refund will be made to the purchaser, upon request, only if payment has been received by King Street Design. Gift recipients are entitled to an exchange or a non-refundable merchandise credit. To return or exchange your gift selection, please contact on our Sydney store.

Returns can be sent, via an insured method, directly to our Sydney store:

King Street Design

Attn: Returns Department
Level 1, Suite 1, 428 George Street
Sydney NSW 2000

If you have any questions, please contact Customer Service at (02) 9232 2241 or [email protected].